I have used this firm for over ten years. The last four were horrible. I was misguided left hanging on my taxes when I had them all in by Jan. 30th for the past four years I had to constantly ask for the completion of my taxes I would call every three weeks finally seven months after I turned them in I received incompetent work. I was never given any advice or conferred on items of importance. I requested voluntarily taxes to be paid quarterly I received three quarters at once two which had long passed as quarters. When the problem blew up all they did was blame the office help. Between lost paperwork that I had to chase down and get new copies of to not receiving contracts back that were turned in for tax purposes. I have moved on to a wonderful accounting firm. Take my advice before you leap on this firm. It has gone downhill since management has changed. I have asked for a breakdown of my services which I never received. Total incompetence on their part. Is company has left me with a bitter taste in my mouth. Like they say revenge is a dish best served cold. Beware.
Many requests were made by E- mail and several trips to the office to have a meeting to answer questions concerning our account. There was always a reason as to why we could not meet. The best response was a phone call from the unlicensed manager who vented his anger.
I have worked with Terri and her team for the past three years and have found that they really take care of thier clients. We have been working with many CPA firms in the gulf region of the past few years and have seen many wonderful CPA firms, and some who are not so caring or diligent. Cohen and Dallaire are right at the top of the list of quality firms and I would highly recommend them
Our new accounting firm has spent several months ( 3 ) trying to get us back on track.
Had used this firm for several years. Changes in management took place At that point in time everything changed as far as customer service. Monthly rates were increased without any notice. Our account was turned over to an unlicensed person .Tax advice was given by this unlicensed person because I did not feel it professional to be addressed as(Honey ,sweetheart, darling etc) I requested another person that would speak to me as a customer in a professional manner. Their solution was to give us an unlicensed individual within the firm.
I was approached by a long term former employee from this firm who had left this firm under much duress. This was the second person to leave in the last several months to my understanding.
We are still being billed for work that is questionable. Again, after several e mails asking for the firm to send me a final bill statement they refuse to respond.
It is so nice to have an accounting firm that I can trust and not feel stressed about the accuracy of my finances. I have been doing business with them for many years and have complete confidence in their abilities. I would not hesitate to recommend them for your personal or business needs.
I have been a client of Cohen and Dallaire for over a ten year time frame. I engaged their firm as a result of recommendations from multiple people in my line of business. It was an excellent move for me and I am very pleased with all facets of our business relationship. I have found them to be a tremendous asset to my business in terms of advice, timeliness, their personal approach, organizational skills and their ability to get things done with oftentimes short time frames. I have recommended them to a number of clients and business partners and all have been pleased with their high level of service. They have certainly proven their competence and have my loyalty and a commendation for a continuing "Job well done"
Thanks
Please do your due diligence before selecting this firm for your accounting needs. Make sure the customer service is at a high quality level.
Cohen And Dallaire C P A S P A is a US Accounting firm based in Crystal River, Florida. Cohen And Dallaire C P A S P A is located at 441 NE 1st St, Crystal River, FL 34429, USA.
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